I forgot my username and/or password to watch videos. What do I do? If you forgot any of your sign in information, please contact your TV provider. Related articles I’m having trouble signing in to Lifetime Movie Club. What should I do? Where do I get my sign in information? The episode I am looking for is no longer available. Why? I bought Lifetime Movie Club on Roku and now I want to watch on another device. How do I do that? Lifetime videos won't play. What should I do?