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Watching on the Lifetime App or Website
Troubleshooting

Articles in this section

Why am I receiving a message that I am 'not authorized' to view videos?
Videos won't play on mylifetime.com when I'm watching on my web browser. What should I do?
I'm getting a message that my activation code is invalid. What do I do?
I'm having trouble signing in to my TV provider. When I try to sign in, I'm being looped back to sign in again. What should I do?
Why am I receiving a 'geographic restriction' error message?
Why can I no longer access Lifetime with Fubo TV?
I'm receiving the error: "0033: The customer is not authorized for the content requested"
I'm receiving the error: "0066: No Account Returned from UPDA"
I'm hearing sound but there's no video on my Lifetime Roku app. How do I fix it?
Why can't I access Live TV in the Lifetime app?

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Do I need to download or install any special software to watch the videos?

You do not need to download or install any programs. However, you will need Javascript enabled and cooked accepted.

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Why am I receiving a message that I am 'not authorized' to view videos?
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