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Troubleshooting

Articles in this section

Why am I receiving a message that I am 'not authorized' to view videos?
I'm having trouble signing in to my TV provider. When I try to sign in, I'm being looped back to sign in again. What should I do?
Lifetime videos won't play. What should I do?
I'm getting a message that my activation code is invalid. What do I do?
Why am I receiving a 'geographic restriction' error message?
Why can I no longer access Lifetime with Fubo TV?
I'm receiving the error: "0033: The customer is not authorized for the content requested"
I'm receiving the error: "0066: No Account Returned from UPDA"
Why can't I access Live TV in the Lifetime app?
I am receiving an 'authentication error' or am being asked to re-authenticate Lifetime. How do I fix this?

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Do I need to download or install any special software to watch the videos?

You do not need to download or install any programs. However, you will need Javascript enabled and cooked accepted.

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Lifetime videos won't play. What should I do?
Why am I receiving a message that I am 'not authorized' to view videos?
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Why can I no longer access Lifetime with Fubo TV?
What is Lifetime Movie Club?

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