Why am I receiving a 'geographic restriction' error message? The Lifetime apps and website are currently only available within the United States. Related articles Lifetime videos won't play. What should I do? Why am I receiving a message that I am 'not authorized' to view videos? Why can't I access Live TV in the Lifetime app? I am receiving an 'authentication error' or am being asked to re-authenticate Lifetime. How do I fix this? I'm receiving the error: "0033: The customer is not authorized for the content requested"